Skip to main content

Link knowledge base articles into ticket - 피드백 / Feature Request - Deskpro Support

6

Link knowledge base articles into ticket Collecting Feedback

Ability to  link knowledge base (KB) articles into a ticket. Just like the sub menu in Actions of ticket: Link to KB Articles, for example.
image.png?s=350

This feature would be useful to know the following:
- the use of KB articles in the ticketing process.
- top KB articles used in ticket
- etc

댓글 등록

Please log in or register to submit a comment.

Need a password reminder?

첨부파일