Allow for “Internal Only Tickets” - Spätná väzba / Feature Request - Deskpro Support

Allow for “Internal Only Tickets” Collecting Feedback

Anonymous

Allow for “Internal Only Tickets”. Tickets assigned to a user (email) but which the customer never sees.

Comments (3)

Lisa Donnelly

pred 9 rokmi

This would be very useful for us we often need to create internal tickets only for our clients - We are currently having to open these under our own organisation with the client name in the title

Frédéric Zouaï

pred 9 rokmi

Hi Tim, I think you can do that by creating a ticket with note only. It's quite new but it works.

Stuart Wilson

pred 8 rokmi

Anyone work this feature? new user here, want to get an internal ticket process set up.

Pridať komentár

Please log in or register to submit a comment.

Prihlásiť sa
Register

New Feature Request

Autor: Anonymous
Last update: 15. 1. 2015
Category: Tickets

Allow for “Internal Only Tickets” - Spätná väzba / Feature Request - Deskpro Support

Allow for “Internal Only Tickets” Collecting Feedback

Comments (3)

Pridať komentár

Tagy