When using 'Forward as a new linked ticket' in Deskpro there's a checkbox to assign the ticket to an agent.
I'd like to be able to set this as checked by default so I can automatically assign the newly created tickets to myself.
When using 'Forward as a new linked ticket' in Deskpro there's a checkbox to assign the ticket to an agent.
I'd like to be able to set this as checked by default so I can automatically assign the newly created tickets to myself.
Pridať komentár
Please log in or register to submit a comment.