Add agent permission to view \ hide Notes field. - Spätná väzba / Feature Request - Deskpro Support

Add agent permission to view \ hide Notes field. Collecting Feedback

Jason Voice

We have a situation where we have auditors looking at tickets - both user and agent responses. The auditor will need to have an all depts access agent account, but we'd like to hide agent to agent notes as these can contain sensitive information (passwords etc). Thanks

Pridať komentár

Please log in or register to submit a comment.

Prihlásiť sa
Register

New Feature Request

Autor: Jason Voice
Last update: 10. 3. 2015
Category: Documentation

Add agent permission to view \ hide Notes field. - Spätná väzba / Feature Request - Deskpro Support

Add agent permission to view \ hide Notes field. Collecting Feedback

Pridať komentár

Tagy