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Новости / Product - Deskpro Support

Product

нояб. 19 2015

New Feature: Auto-save New Tickets

New Feature: Draft Snippets

New Feature: Macro Filtering and Folders

New Feature: Snippet & Macro Usage Reporting

сент. 23 2015

New Features: Grant Usergroups and Filter Users with Authentication Apps

сент. 14 2015

New Feature: Improved On-Premise Password Security

сент. 14 2015

New Feature: Problems and Incidents

New Feature: Forwarding Email into the Helpdesk Now Improved

июл. 24 2015

New Feature: Custom Billing Fields

июл. 24 2015

New Feature: Better Email Previews on Mobile Devices

июл. 20 2015

New Feature: More Options When Agents Reply by Email

июн. 25 2015

New Feature: Start a Ticket with an Agent Note

июн. 25 2015

New Feature: Smarter Triggers to Handle Bounces and Auto-Responders

июн. 25 2015

New Feature: Sync Users and Agents from Active Directory, LDAP or Databases

New DeskPRO Website

New Feature: Add Organization Fields to Ticket Forms

New Feature: Round Robins For Online Agents Only

New Feature: Better Satisfaction Surveys

New Feature: Multi-level Nested Choice Fields

Improved Documentation System

февр. 3 2015

New Feature: "Resolve User Hostnames" App