Deskpro Support

Contact Us

Configuration

How do I customize the text that appears on my Help Center?

Cecilia Sam

17 авг. 2023 г.
How do I change the logo on the agent login screen?

Alexandra Mead

17 авг. 2023 г.
I'm having trouble with some forwarded emails not showing in the interface.

Chynah Hayde

29 авг. 2023 г.
What does the error: "Error with your forwarded email" mean?

Chynah Hayde

24 авг. 2023 г.
How do I set up an Outlook account as a ticket account for Cloud?

Ben Henley

18 авг. 2023 г.
How do I make guides or knowledgebase articles only visible to agents?

James Godwin

24 авг. 2023 г.
I'm having trouble with being redirected to the wrong helpdesk address

James Godwin

24 авг. 2023 г.
How do I delete all my test tickets?

Simon Paulger

30 авг. 2023 г.
Ticket counts displaying incorrectly after using Reset Helpdesk feature

Ben Henley

11 сент. 2023 г.
Change the name of the Contact Us tab

Thomas Rolfe

13 сент. 2023 г.
CAPTCHAs not accepting correct responses

Chynah Hayde

3 окт. 2023 г.
How do I create and translate a custom phrase?

Hannah Scott

3 окт. 2023 г.
Why do all users seem to have the same IP address?

Phil Rigby

19 окт. 2023 г.
How Deskpro uses POP3

Phil Rigby

19 окт. 2023 г.
Translating your Messenger Widget

Lara Proud

9 янв. 2024 г.
How does Deskpro handle emails?

Phil Rigby

15 авг. 2024 г.
Understanding Deskpro's Agent & User Permissions

Alesia Burvin

1 окт. 2024 г.