Skip to main content

Add Agent that Receives Feedback as Follower on the Ticket - Предложения / Feature Request - Deskpro Support

28

Add Agent that Receives Feedback as Follower on the Ticket Archived

It would be useful to be able to add the agent that received feedback from a user (through the "Satisfaction" links and surveys) as a follower on the ticket. Currently, you can add specific agents but there's no way to say "The agent that received the feedback." Screenshot: http://snag.gy/CToMt.jpg