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"Agents"

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Knowledgebase 2
News 0
Files 0
Community 15

Showing results in Knowledgebase for: “Agents” (2)

License error after importing Zendesk data
1Y
How can I show a list of Ticket Followers in an email notification?
1Y

Showing results in Community for: “Agents” (15)

Add agent permission to view \ hide Notes field.
0s
Allow agent filtering on Ticket Satisfaction reports
0s
Ticket feedback to be emailed to agent
3Y
Please add search articles by author
0s
Add agents as followers when mentioned in a note
7Y
Initial Response notification from user to agent
8Y
Ability for Admin to remote logout agent
1Y
Hide other Agents
3Y
Triggers and Escalations based on Assigned Agent properties
7Y
Let the agent know when the department was bcc'd and not the recipient
0s
Let agents customize chat notifications when they are mentioned in a note
8Y
Agent Seperation for Knowledgebase Sections
0s
Public chat history should be visible to agent handling the ticket that was created from it
8Y
Agent is not available for chats by default
6Y
Restrict agent permissions to Knowledgebase (KB)
4Y

Showing results in News for: “Agents” (0)

Showing results in Files for: “Agents” (0)

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