I'm having trouble disabling HTTPS - Knowledgebase / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. Consider upgrading to Deskpro Horizon

I'm having trouble disabling HTTPS

Última atualização: 03/10/2023 por Benedict Sycamore

Question:

I have disabled HTTPS on my Cloud helpdesk, but users who visit the http:// address are still redirected to https://. What's going on?

Answer:

This can happen if you have installed an authentication app for users which requires HTTPS (e.g. Okta). You must either disable the authentication app or keep HTTPS enabled.

Útil Inútil

69 de 113 pessoas acharam esta Página útil

Adicionar um comentário

Inicie sessão ou registe-se para enviar um comentário.

Iniciar sessão
Registar

Autor: Ben Henley
Creation date: 09/12/2015
Last update: 03/10/2023
Publish date: 09/12/2015