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I'm having trouble disabling HTTPS - Knowledgebase / Deskpro Legacy - Deskpro Support

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I'm having trouble disabling HTTPS

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  • Última atualização: 03/10/2023 por Benedict Sycamore

Question:Copy link to Question: to clipboard

I have disabled HTTPS on my Cloud helpdesk, but users who visit the http:// address are still redirected to https://. What's going on?

 

Answer:Copy link to Answer: to clipboard

This can happen if you have installed an authentication app for users which requires HTTPS (e.g. Okta). You must either disable the authentication app or keep HTTPS enabled.

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Autor
Ben Henley
Last update
03/10/2023