Saltar para o Conteúdo principal

How can I switch email clients whilst using Deskpro? - Knowledgebase / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can I switch email clients whilst using Deskpro?

How can I switch email clients whilst using Deskpro?

Lista de autores

Question:

 E.g We are migrating our email from Exchange into Google apps and would like some advice on the setup and what we need to do in order to ensure Deskpro continues to work during and after the migration.

Answer:

We recommend getting all email targeting the Exchange host to forward mail on to the Google Apps host. Then edit the email accounts in Deskpro to use the new Google Apps host. This ensures that Deskpro only has a single account, the real Google Apss host, and means during the switch-over all mail is funnelled into that single host, regardless of where it is actually entered into.

So:

1) Configure Exchange to forward from itself > Google

2) Edit Deskpro to use the Google accounts

Útil Inútil

45 de 85 pessoas acharam esta Página útil

Adicionar um comentário

Inicie sessão ou registe-se para enviar um comentário.

Precisa de recordar a palavra-passe?