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Auto Save for creating new ticket - Community / Feature Request - Deskpro Support

New Feature Request
Auto Save for creati... Comunidade
20

Auto Save for creating new ticket Finished

One of our agent wrote about more than 100 line and when internet discounted and reconnect again all text gone . and he wrote all of them again, if Deskpro add this option on create a new ticket will be so useful . Now our agent will write in Microsoft word and after that copy and paste and really it is not good.  Thank you .

Comentários (2)

Chris Padfield
Agreed. We have this feature for replying to tickets, but not for new tickets - it's something we plan to add.
Paul Davies
Hi Mahmoud. Auto-save of an agent response now works on new tickets as well as replying to tickets.
New Feature Request
Auto Save for creati... Comunidade

Etiquetas

Agent Interface Tickets
Autor
Mahmoud Sheikhian
Last update
28/02/2018