Vista de Lista Alteração do Estado Gostos Título Estado Comentários Atividade 0 Ticket Templates Finished 1 JM 1 Allow incidents/tickets to be raised from Slack Finished 1 C 0 Integration to project management system Clickup Finished 1 CB 0 Agent option to enable reply formatting by default Finished 1 SM 0 Ticket email structure consistent with other apps. Finished 0 0 Ability to change star to none Finished 1 SM 2 Ability to minimise collapse the reply box Finished 1 SM 0 View what tickets agents have open. Finished 0 0 Adding text beneath the Signature box Finished 1 AS 0 When opening a ticket, make the view jump to the top of the last message Finished 1 DB 3 Add notes to locked tickets Finished 1 MC 26 Sort by subject Finished 3 SB DB AA 1 Sticky Message/note toolbar Finished 1 SC 4 Transfer calls to external numbers Finished 1 LG 0 Group by status. Finished 1 SC 3 Converting Chats to Tickets automatically Finished 1 BG 3 Lock icon in condensed ticket list view Finished 1 JM 4 See an overview of ticket content without opening. Finished 1 M CL 4 Choose line graph colors Finished 2 AS SH CL 2 Landing page for Guides Finished 0 TH 2 Allow agents to override the original topic name when adding a content link in Guides Finished 1 TH 5 Make it easier to find portal templates that have been edited in the new template editor Finished 1 SW 1 Translation Option for KB categories Finished 1 C MW 10 List of tickets on organization page Finished 0 YA CL 35 Agent Avatar Finished 2 SM C 20 Split multiple messages into one new ticket Finished 2 PW K MW 18 Problems and incidents as a criteria in Filters Finished 1 CM 66 Only allow user to start chatting once agent has joined Finished 2 BG 34 Ability to pause an SLA Finished 3 AJ EL MW 7 Logging tickets without an email address Finished 0 YC 8 Automatically save custom field entries in the agent interface Finished 1 A 27 Mass unfollow tickets Finished 1 KP 10 Handle re-sizing Guide content better for different screen sizes Finished 1 DT 22 Display 'TO' recipients in the ticket messages. Finished 2 TI CP 32 Download All Attachments Finished 4 MG M E 17 Missing None Option in Team Selection Finished 1 KO CL 17 Workaround for Apache config Finished 0 GS 19 On hold until date Finished 1 SG MW 48 Translate download categories Finished 5 GK K TZ AA 4 Default forward as a new ticket Finished 2 PW MW PW 19 Improve the UI of the Ticket Status menu, so Sub-Statuses are exposed immediately and can be selected in 1 click Finished 1 JG 20 Download Expiration Time Finished 1 BB 68 Snippet Admin Finished 1 IB 31 Xero Integration Finished 2 AJ KD 24 Automatically add new custom phrases to the Custom Phrases section for all installed languages Finished 1 SK 35 Ability to choose sub-statuses when sending a reply Finished 5 JG MH MW C 52 Add sub-statuses as a filter grouping option Finished 3 TM DA 3 Reporting Assist Finished 1 AZ MW 21 Customer Portal Finished 1 RM TV 19 Make missing required fields more obvious Finished 2 D JC Página anterior1Página atual2Página 23Página 34Página 45Página 5Página seguinte
