Trigger rule by number of replies on a ticket - Comentário / Feature Request - Deskpro Support

Trigger rule by number of replies on a ticket Collecting Feedback

Lukasz Rzanek

I would like to be able to trigger an action when the number of replies exceeds certain number of replies. It's maybe not that interesting for the agent itself, but for a manager it might be in case that there is a huge number of replies without actually getting the ticket to be closed.

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New Feature Request

Autor: Lukasz Rzanek
Data de Criação: 8 de out. de 2014
Última Atualização: 2 de ago. de 2017
Data de Publicação: 8 de out. de 2014
Category: Automations

Trigger rule by number of replies on a ticket - Comentário / Feature Request - Deskpro Support

Trigger rule by number of replies on a ticket Collecting Feedback

Adicionar comentário

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