Disable the Pending status - Comentário / Feature Request - Deskpro Support

Disable the Pending status Collecting Feedback

Miriam

We have a simple procedure with the status awaiting user and awaiting agent.
Now the user see the pending status and have question, don't use the procedures, etc.

I want disable this status, like the archived status.

Thanks

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New Feature Request

Autor: Miriam
Última Atualização: 23 de ago. de 2021
Category: Tickets

Disable the Pending status - Comentário / Feature Request - Deskpro Support

Disable the Pending status Collecting Feedback

Adicionar comentário

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