Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Gaelic Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?
Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Comentário
Comentário
Submit Feature Request
Bug Report Design Feedback
Likes
Title / Author
Status
Comentários?
Activity
3
The ability to 'enable subject matching' on specified domains only
Ozan Can Gogus | Eclit
15 de jan. de 2021
Collecting Feedback
0
3
Notifications for attachments removed from emails due to file size
chris o'brien
23 de fev. de 2021
Collecting Feedback
0
4
Limit total number of tickets assigned to an agent
thiago
23 de fev. de 2021
Collecting Feedback
0
2
Prevent users from resolving tickets
Tommy Jackson
23 de fev. de 2021
Collecting Feedback
0
3
Add an expiry date for Customer Satisfaction Survey
Demi Conde
23 de fev. de 2021
Collecting Feedback
0
4
Search by attachment name
Mindaugas
23 de fev. de 2021
Collecting Feedback
1
3
How to make Message and Subject field not required
Jackie Macapanpan
23 de fev. de 2021
Collecting Feedback
2
6
WHMCS App
Anand Athi
14 de dez. de 2020
Collecting Feedback
0
3
Copy of email via trigger should be included in the relevant ticket
Steve, Lam Hang
14 de dez. de 2020
Collecting Feedback
0
0
Change search defaults
Azeem Javed
14 de dez. de 2020
Collecting Feedback
0
10
recall message
adam johnson
23 de fev. de 2021
Collecting Feedback
0
2
Have a setting to make it so agents must provide a label for tickets
Mindaugas
10 de dez. de 2020
Collecting Feedback
0
0
(Add option to) Display "Last updated" instead of "Created" date for KB articles
Koen Glotzbach
23 de fev. de 2021
Report
0
7
Integrating Deskpro with Google Cloud Search
Joël Messas
23 de fev. de 2021
Collecting Feedback
0
5
Custom fields for Guides
Theresa Harbor
1 de dez. de 2020
Collecting Feedback
0
4
Ability to limit the number of active sessions for users
matt
1 de dez. de 2020
Collecting Feedback
0
1
Have the ability to pre-select and hide parent departments so only child departments are visible on ticket submission form
Steve Bailey
24 de nov. de 2020
Collecting Feedback
0
1
Attaching multiple files to a ticket using the attach button, not the drag and drop method
Mindaugas
18 de nov. de 2020
Collecting Feedback
0
0
Reporting on articles with searchwords
Fusako Iwaya
1 de mar. de 2021
Collecting Feedback
0
4
Ability to update a ticket based off it's linked ticket
Amabel Watkins
16 de nov. de 2020
Collecting Feedback
0
4
Sync Deskpro contacts to Outlook
Casper
16 de nov. de 2020
In Development
1
8
A permission that allows agents to only see certain CRM usergroups
Jared
6 de nov. de 2020
Collecting Feedback
0
7
Allow agents to choose Microphone and Speakers used by Voice
Joël Messas
4 de nov. de 2020
Collecting Feedback
0
4
Add predefined articles to chat widget
Alan O'Flaherty
23 de fev. de 2021
Collecting Feedback
0
0
Allow admin to set agents offline for chat and voice
Danelle McKeown
28 de out. de 2020
Collecting Feedback
0
1
The ability to pick what Elasticsearch searches (eg. only tickets/articles/community etcc)
Mindaugas
23 de fev. de 2021
Collecting Feedback
0
6
Custom Fields for Agent Profile
Stephan Koch
23 de fev. de 2021
Collecting Feedback
2
1
Community Topic Filter view - want to see 'All'
Marion Abramo
23 de fev. de 2021
Collecting Feedback
0
1
Make Deskpro recognise the organisation when it has been cc'd on an email
Mindaugas
19 de out. de 2020
Collecting Feedback
0
2
Character validation on the account registration form
Daniel Hefner
15 de out. de 2020
Collecting Feedback
0
5
Mark agent as absent / enter substitution for agent
Thorsten Breuer
23 de fev. de 2021
Report
2
1
Customise time options for follow ups
Mark Edwards
13 de out. de 2020
Collecting Feedback
0
3
Improve error messages when failing to view attachments
Christoph Strauss
13 de out. de 2020
Collecting Feedback
0
4
The ability to see sites a user was on before they start a chat
Steve Bailey
9 de out. de 2020
Collecting Feedback
0
1
Delete a field option without removing it from existing tickets
Steve, Lam Hang
9 de out. de 2020
Collecting Feedback
0
1
Let agent choose default response status
Gary Ramos
8 de out. de 2020
Collecting Feedback
0
6
Ability to resize the subject section column
Juliana
7 de out. de 2020
Collecting Feedback
0
6
Link knowledge base articles into ticket
Ahmad Sahrizal
6 de out. de 2020
Collecting Feedback
0
5
Language detection for voicemail transcripts
David
30 de set. de 2020
Collecting Feedback
1
6
Download multiple tickets at once
Stephanie Pelayo
30 de set. de 2020
Collecting Feedback
1
4
Disable / Enable individual keyboard shortcuts / commands
Jon Morby
30 de set. de 2020
In Development
0
2
Trigger criteria for ticket including ticket charge
Azeem Javed
28 de set. de 2020
Collecting Feedback
0
13
HelpCenter with Sidebar
Tommy Jackson
28 de set. de 2020
Collecting Feedback
0
4
Notifications for when there is a connection issue between Deskpro and our mail server
Ozan Can Gogus | Eclit
28 de set. de 2020
Collecting Feedback
0
9
Improve the Messenger API
Christian Cantinelli
25 de set. de 2020
Collecting Feedback
0
3
Create a Permission for User Groups to Access the Helpcenter Editor
Alvin Lobo
25 de set. de 2020
Collecting Feedback
0
2
See forwarded messages as separate entries in message log
Barry
24 de set. de 2020
Collecting Feedback
0
2
Personalise chat ringtone for agents
An Nguyen
24 de set. de 2020
Collecting Feedback
4
3
Locking 'ordered by' for agents
Niall Dunphy
24 de set. de 2020
Collecting Feedback
0
2
Login cookie from other system
Anand Athi
21 de set. de 2020
Collecting Feedback
0