Display 'TO' recipients in the ticket messages. - Opinie / Feature Request - Deskpro Support

New Feature Request

22

Display 'TO' recipients in the ticket messages. Finished

TRAXALL - Infra

Recently, Deskpro changed the way it displays CC'd recipients for each message. Since this change, the following information about the 'TO' and 'CC' recipients has been removed:

With the new display method of cc'd participants, there is no longer any information about the 'TO' recipient easily visible. We would like the 'TO' information to be available with the 'CC' information.

Oficjalna odpowiedź

Lara Proud

Hi Team, this behavior has been restored in the latest version of Deskpro. The To and CC information can be seen on both the reply box as you draft a message and on the ticket message itself for clarity of who the message was sent to!

Komentarz (1)

Cyrille PELATAN

5 lat temu

Bonjour, Qu'en pensez-vous apporter la coorection? Merci

New Feature Request

Autor(ka): TRAXALL - Infra
Last update: 4 gru 2023
Category: General

Display 'TO' recipients in the ticket messages. - Opinie / Feature Request - Deskpro Support

Display 'TO' recipients in the ticket messages. Finished

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Komentarz (1)

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