Widok listy Zmiana statusu Polubienia Tytuł Stan Komentarze Działanie 33 Let agents customize chat notifications when they are mentioned in a note Collecting Feedback 0 CM 33 Public chat history should be visible to agent handling the ticket that was created from it Collecting Feedback 0 CM 51 Slack App: Set individual webhooks / channels per Trigger Collecting Feedback 3 RC RC Sb 33 I would like to be able to remove the Team box in the ticket window Collecting Feedback 0 Ck 34 Print multiple tickets Collecting Feedback 1 T TK 45 Ability to see a debug of triggers Collecting Feedback 0 PB 44 Ability to translate live chats Collecting Feedback 1 43 Customizing timeout before agent takes chat Under Review 0 CM 23 Capability to send custom notifications via notification system API Collecting Feedback 0 RS 33 Be able to set automatic ticket lock permissions per user Collecting Feedback 0 K 55 Export Triggers Data to a CSV file Collecting Feedback 1 N N 33 Icons to show extra information on agent replies to tickets Collecting Feedback 0 CB 36 A more mobile friendly version of live chat Collecting Feedback 2 C fd 35 Show device that user is using for Live Chat (e.g. mobile, tablet, desktop) Planning 0 C 37 2 or more "New Ticket" Windows Collecting Feedback 0 j 41 Agent Interface Counts for tickets and tasks Collecting Feedback 3 SS SS MM 35 Agent Interface counts presented Collecting Feedback 0 44 Reporting API improvements Collecting Feedback 0 AD 43 Re-sizing columns in the list view Collecting Feedback 1 JG 38 Filter name as list view tab title Collecting Feedback 0 JG 39 Ability to set the column width in ticket views Collecting Feedback 0 37 Ability to set Parent and Child for an Organisation Collecting Feedback 0 CB 35 Create new ticket using a macro Collecting Feedback 0 L( 63 Ability to display a special note in a ticket Collecting Feedback 2 38 Regex matching groups in triggers Collecting Feedback 0 MB 30 Automatic transfer of chat transcript to an specific agent's ticket pool or email Collecting Feedback 0 JL 33 Feature to handle different types of user replies Collecting Feedback 0 35 Make a person a manager of an organization using the API Collecting Feedback 0 39 API - create ticket with note Collecting Feedback 0 gf 42 Customer Reports Under Review 0 CB 42 Deskpro app notifications In Development 0 PB 38 Add variable to use 'Current assigned agent' Collecting Feedback 0 68 Display all open tickets for organization Under Review 1 C 61 Ask for feedback every Nth ticket... Under Review 0 SJ 176 Calendar view, ticket scheduling Collecting Feedback 2 S DS ML 29 Ability to set a default e-mail name, of each account Under Review 0 K 43 Add an attachment reminder ala Gmail Under Review 1 J CM 41 Twig logic tags in snippets Collecting Feedback 0 JM 57 Macro hot key Under Review 0 AW 47 Option to Show Organisation Contact Details on Person Screen Collecting Feedback 1 CB WH 42 Feedback button visibility Under Review 0 K 50 All fields on Ticket shown in Agent Interface without having to click on more In Development 0 AW 57 Resend Message Option Under Review 0 CB 23 Network Drive/UNC path links in KB articles Collecting Feedback 0 KK 67 Set Ticket Due Date Under Review 1 SW CM 87 Ability to send reminders about Tasks as they are Due, rather than Daily Collecting Feedback 1 SW W 36 Initial Response notification from user to agent Collecting Feedback 0 C 51 Add Not On Hold to Custom Filter Criteria Under Review 0 BW 59 Ticket Number on Task Reminders Under Review 1 BG 55 Option to Disable Agent IM Collecting Feedback 3 RM MW CD N Poprzednia strona1Strona 1…18Strona 1819Strona 1920Strona 2021Bieżąca strona22Strona 2223Strona 2324Strona 2425Strona 25Następna strona
