Testing for Office Hours in Templates - Community / Feature Request - Deskpro Support

Testing for Office Hours in Templates Collecting Feedback

Kris van der Starren

There is currently no way to test for office hours in templates. This would be very useful so you could display different text depending on whether it's currently inside or outside office hours. For example in a "Ticket Received" template, you could do the following: {% if app.isInsideWorkingHours() %} Your ticket was received, we will respond shortly. {% else %} We're currently closed. We will respond on the next business day.<br /><br /> {% endif %}

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Forfatter: Kris van der Starren
Last update: 7. sep. 2015
Category: Help Center

Testing for Office Hours in Templates - Community / Feature Request - Deskpro Support

Testing for Office Hours in Templates Collecting Feedback

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