Noises for notifications for tickets or IM - Community / Feature Request - Deskpro Support

Noises for notifications for tickets or IM Collecting Feedback

Orville Bailey

Feature that allows the user to turn on a visible; or Audible Notification - just like chat - when a ticket comes in. That would be super helpful.

Especially for our help desk where the agents do many different tasks and are not always looking at the screen constantly.

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Jonathan Brown

10 år siden

I would like to receive alerts for agent to agent chat messages. A sound would be nice, or an alert on the tab I have open, or even the desktop notification would be great! Thanks!

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New Feature Request

Forfatter: Orville Bailey
Creation date: 5. des. 2016
Last update: 1. des. 2023
Publish date: 5. des. 2016
Category: Tickets

Noises for notifications for tickets or IM - Community / Feature Request - Deskpro Support

Noises for notifications for tickets or IM Collecting Feedback

Kommentar (1)

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