We'd like to be able to add subject lines with macros that are specific to the user's language .
You can currently do this for the ticket reply body with 'Add reply from snippet' but it's not possible for the subject line.
We'd like to be able to add subject lines with macros that are specific to the user's language .
You can currently do this for the ticket reply body with 'Add reply from snippet' but it's not possible for the subject line.
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