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Interactive Troubleshooting Trees for the Portal - Community / Feature Request - Deskpro Support

New Feature Request
Interactive Troubles... Samfunnet
12

Interactive Troubleshooting Trees for the Portal Collecting Feedback

I would like to be able to create something like an interactive troubleshooting tree within DeskPro. We would be able to define questions and based on the answers the customer clicks on, display new questions or advice to help users troubleshoot the most common issues that customers run into without requiring them to submit a ticket.

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New Feature Request
Interactive Troubles... Samfunnet

Etiketter

Help Center
Forfatter
James Horn
Creation date
30. jul. 2019
Last update
17. nov. 2023
Publish date
30. jul. 2019
Category
Help Center