Improve error messages when failing to view attachments - Community / Feature Request - Deskpro Support

Improve error messages when failing to view attachments Collecting Feedback

Christoph Strauss

Improve the error messages to include more detail on why an agent is unable to open an attachment.

If you try to open an attachment that cannot be opened (e.g. a ZIP file with Chinese characters or a password-protected file), you receive a 500 server error. More detail should be added to this message so that the agent knows exactly why the attachment cannot be opened.

Ny kommentar

Logg på for å registrere eller sende inn en kommentar.

Logg på
Registrere

New Feature Request

Forfatter: Christoph Strauss
Creation date: 13. okt. 2020
Last update: 13. okt. 2020
Publish date: 13. okt. 2020
Category: General

Improve error messages when failing to view attachments - Community / Feature Request - Deskpro Support

Improve error messages when failing to view attachments Collecting Feedback

Ny kommentar

Etiketter