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Forward and resolve in one step - Community / Feature Request - Deskpro Support

New Feature Request
Forward and resolve ... Samfunnet
1

Forward and resolve in one step Report

It would be great to be able to forward a ticket to an external party and to mark it as resolved in one step.

Sometimes our helpdesk gets emails which are for other departments without access to Deskpro. They are done with the ticket just by forwarding it, so it would be good to be able to do all of this in one step.

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New Feature Request
Forward and resolve ... Samfunnet

Etiketter

Ticket Actions
Forfatter
Trendfire
Creation date
15. jul. 2020
Last update
23. aug. 2021
Publish date
15. jul. 2020
Category
Functionality