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Display all open tickets for organization - Community / Feature Request - Deskpro Support

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Display all open tickets for organization Under Review

If the user is assigned to an organization, it would be helpful if during the ticket opening process, that all currently open tickets for that organization and user are listed so as to prevent duplicate tickets from being opened.

Kommentar (1)

Christian
This would mitigate the creation of duplicate tickets within the same organization.

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