Ability to create variables/global fields in the system - Community / Feature Request - Deskpro Support

Ability to create variables/global fields in the system Collecting Feedback

Robert Tanka

It would be helpful if you could create specific variables or global fields in the system.

For example we have a rota which always has just one engineer available on it.

It would be useful if we could create a variable for available_engineer which is associated to the engineer on call and leverage that to provide correct contact information on tickets and route them to the right engineer etc

Ny kommentar

Logg på for å registrere eller sende inn en kommentar.

Logg på
Registrere

New Feature Request

Forfatter: Robert Tanka
Last update: 11. aug. 2021
Category: Automations

Ability to create variables/global fields in the system - Community / Feature Request - Deskpro Support

Ability to create variables/global fields in the system Collecting Feedback

Ny kommentar

Etiketter