Ability to change message order and date view in the helpcenter - Community / Feature Request - Deskpro Support

Ability to change message order and date view in the helpcenter Collecting Feedback

Robert Tanka

Would like it to be an option for the user to change the message order-ie. to be able to choose whether they want most recent message at the top of bottom of the page. And also to be able to see the exact date of a message was sent instead of the '3 weeks ago' default

Would like a setting like: eg. "oldest messages on top: on/off" or "exact dates on/off"

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Samuel Waser

5 år siden

Give an option to let the user choose if they want to display the answer box and the newest message at the top of the existing ticket (similar to the following option in the agent interface).

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New Feature Request

Forfatter: Robert Tanka
Last update: 17. nov. 2023
Category: Feedback

Ability to change message order and date view in the helpcenter - Community / Feature Request - Deskpro Support

Ability to change message order and date view in the helpcenter Collecting Feedback

Kommentar (1)

Ny kommentar

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