Zoek labels - Deskpro Support
6 zoekresultaten voor "emails"
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I'm having trouble with emails being processed from a POP3 account
Question: Deskpro is configured to connect to a mailbox using POP3. There are two emails which appea...
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I'm having trouble with incoming emails not being turned into tickets
Problem: you have an email account that was set up to receive tickets (e.g. support@yourcompany.desk...
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I'm having trouble receiving notification emails when I create a ticket
Question: I'm trying to test email notifications. I make myself a test ticket and I don't get an em...
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I'm having trouble with outgoing email
This article explains the steps you should take if email sending from Deskpro stops working or has n...
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Add "is autoresponder" in Trigger conditions
It would be nice to have the “user is autoresponder” as a criterium in the escalations etc. to be ab...
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Allow <pre> html tags in the message body of user replies
At the moment, html <pre> tags are stripped from the user replies. As an IT agent, we love being ab...