I'm having trouble disabling HTTPS - Kennisbank / Deskpro Legacy - Deskpro Support

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I'm having trouble disabling HTTPS

Voor het laatst bijgewerkt door: 3 okt 2023 door Benedict Sycamore

Question:

I have disabled HTTPS on my Cloud helpdesk, but users who visit the http:// address are still redirected to https://. What's going on?

Answer:

This can happen if you have installed an authentication app for users which requires HTTPS (e.g. Okta). You must either disable the authentication app or keep HTTPS enabled.

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Auteur: Ben Henley
Creation date: 9 dec 2015
Last update: 3 okt 2023
Publish date: 9 dec 2015