How do I filter users from an authentication source? - Kennisbank / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How do I filter Users from an Authentication Source?

How do I filter users from an authentication source?

Voor het laatst bijgewerkt door: 29 aug 2023 door James Godwin

You can filter an authentication source so that only some of user records can be used to log in as a Deskpro user or agent.

For example, you may have an Active Directory of all the people in the company, but want to filter by department so that only the IT department become agents.

See the admin manual section Filtering a usersource for details.

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Auteur: Christopher Nadeau
Last update: 29 aug 2023