How do I disable keyboard shortcuts? - Kennisbank / Deskpro Legacy - Deskpro Support

WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How do I disable Keyboard Shortcuts?

How do I disable keyboard shortcuts?

Voor het laatst bijgewerkt door: 31 aug 2023 door Lara Proud

If you don't want the agent interface keyboard shortcuts (e.g. pressing T opens a new ticket if you are not typing into a text entry area), go to Admin > Agents > Settings and uncheck Enable Keyboard Shortcuts near the bottom to turn off shortcuts for all agents.

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Auteur: Ben Henley
Creation date: 25 jun 2015
Last update: 31 aug 2023
Publish date: 25 jun 2015