Currently you can add agent validation on fields specifically when the ticket is being resolved.
It would be helpful if you were able to add this on other specific statuses and sub-statuses as well.
Currently you can add agent validation on fields specifically when the ticket is being resolved.
It would be helpful if you were able to add this on other specific statuses and sub-statuses as well.
Reactie toevoegen
Log in of registreer om een reactie te plaatsen.