New Article Notification - Community / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Lu Parente

Can you please add a notification option for when a new KB article is created. This would be a very valuable notification from both an administrative and agent perspective. Thank you, Lu.

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Lu Parente

9 jaar geleden

To further add, I would like to request the same type of notification for when a new announcement is posted in the News section. We are looking forward to being able to use this for internal posts which will not be publicly visible.

Thank you,
Lu.

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New Feature Request

Auteur: Lu Parente
Creation date: Apr 23, 2014
Last update: Nov 17, 2023
Publish date: Apr 23, 2014
Category: Publish

New Article Notification - Community / Feature Request - Deskpro Support

New Article Notification Collecting Feedback

Reactie (1)

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