Linked Ticket Report - Community / Feature Request - Deskpro Support

Linked Ticket Report Collecting Feedback

Edward

Open a way to allow reporting on Linked Tickets.

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Matthew Wray

4 jaar geleden

Hi Edward, You can pull some basic linked ticket information using the report below: SELECT tickets.id, tickets.parent_ticket.subject FROM tickets WHERE tickets.parent_ticket.id <> 0 SPLIT BY tickets.parent_ticket.id Hope that's useful. If you'd like any advice on expanding the report let us know.

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New Feature Request

Auteur: Edward
Creation date: 25 mrt 2019
Last update: 21 jun 2019
Publish date: 25 mrt 2019
Category: Tickets

Linked Ticket Report - Community / Feature Request - Deskpro Support

Linked Ticket Report Collecting Feedback

Reactie (1)

Reactie toevoegen

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