Customizing timeout before agent takes chat - Community / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

Christian Mattart

When agents are online but don't take the chat for any reason, we should be able to customize timeout. At the moment, it will take around 2 minutes before timing out and display the ticket creation form.

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New Feature Request

Auteur: Christian Mattart
Creation date: 12 okt 2016
Last update: 17 nov 2023
Publish date: 12 okt 2016
Category: Chat

Customizing timeout before agent takes chat - Community / Feature Request - Deskpro Support

Customizing timeout before agent takes chat Under Review

Reactie toevoegen

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