Control Related Articles with Keywords - Community / Feature Request - Deskpro Support

Control Related Articles with Keywords Collecting Feedback

Jeremy Cunningham

I noticed that when users create new tickets the related articles engine doesnt show very helpful data. It often will show unrelated customer feedback instead of actual articles based on the key words added to articles. This should be fixed.

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New Feature Request

Auteur: Jeremy Cunningham
Creation date: 15 mrt 2019
Last update: 17 nov 2023
Publish date: 15 mrt 2019
Category: Help Center

Control Related Articles with Keywords - Community / Feature Request - Deskpro Support

Control Related Articles with Keywords Collecting Feedback

Reactie toevoegen

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