When using 'Forward as a new linked ticket' in Deskpro there's a checkbox to assign the ticket to an agent.
I'd like to be able to set this as checked by default so I can automatically assign the newly created tickets to myself.
When using 'Forward as a new linked ticket' in Deskpro there's a checkbox to assign the ticket to an agent.
I'd like to be able to set this as checked by default so I can automatically assign the newly created tickets to myself.
Reactie toevoegen
Log in of registreer om een reactie te plaatsen.