Overslaan naar hoofdinhoud

Additional total times in DPQL - Community / Feature Request - Deskpro Support

5

Additional total times in DPQL Collecting Feedback

Currently in DPQL there are 4 total time options in the tickets table:

total_to_first_reply

total_user_waiting

tickets.total_to_first_reply_wh

tickets.total_user_waiting_wh

It would be helpful if there were more options here.

Specifically a total time the ticket is in the pending status would be particularly useful.

Reactie toevoegen

Log in of registreer om een reactie te plaatsen.

Heeft u een wachtwoordherinnering nodig?