(Add option to) Display "Last updated" instead of "Created" date for KB articles - Community / Feature Request - Deskpro Support

(Add option to) Display "Last updated" instead of "Created" date for KB articles Report

Koen Glotzbach

Currently, Knowledgebase (KB) articles have a column on the right side that displays information about the article: Author and Date Created.

In most cases, the Date Created is not super relevant, because the article has been edited many times since. Instead, the Last Updated date should be displayed. From this a user can understand how up to date the information might be.

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New Feature Request

Auteur: Koen Glotzbach
Creation date: 8 dec 2020
Last update: 23 aug 2021
Publish date: 23 feb 2021
Category: Help Center

(Add option to) Display "Last updated" instead of "Created" date for KB articles - Community / Feature Request - Deskpro Support

(Add option to) Display "Last updated" instead of "Created" date for KB articles Report

Reactie toevoegen

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