I'd like to be able to select a specific sub-status when sending a reply. Currently you can only select a core, parent status.
Officieel antwoord
Lara Proud
You can now apply a specific sub-status on a ticket while replying to a ticket. The Send as "Status" button supports this by letting you pick from the core status sub-statuses by hovering over them and displaying a list of the sub-statuses for your core statuses.
Reacties (4)