Community - Deskpro Support

Likes	Titel	Status	Reacties
18	Export Guide as PDF	Collecting Feedback	2
17	Update ticket properties from variable in email text/body	In Development	0
5	Trigger Action Based on Time Till Date Entered	Collecting Feedback	0
16	Ability to use "Display Name' from AD as default agent name	Collecting Feedback	0
8	Add Ordered by Date Assigned	Collecting Feedback	0
11	Agent Email Notifications Department Specific	Collecting Feedback	0
10	Ability to automatically cc a user's manager into automatic emails sent out from the helpdesk	Under Review	0
12	Search for Article Custom Fields	Collecting Feedback	0
13	Open shareable link to dashboard with Autorefresh ON	Collecting Feedback	0
16	Relative Time vs Actual Time as Agent Preference	Collecting Feedback	0
14	Allow News Notifications to be sent out After Publication	Collecting Feedback	0
8	Add language recognition to Microsoft Translator Text app	Collecting Feedback	0
11	Show Parent Custom Fields for Articles	Collecting Feedback	0
13	Improve the behaviour of the ID display option in ticket filters	Collecting Feedback	0
12	Notifications when email attachments exceed the size threshold.	Collecting Feedback	0
26	Chat support in Deskpro mobile app	Collecting Feedback	0
12	Show who is the main recipient of a Users message	Collecting Feedback	0
12	App View Permissions	Collecting Feedback	0
21	Standard Features	Collecting Feedback	3
18	Ability to have saved sets of working hours for different SLAs	Collecting Feedback	0
13	Alert for Pending Articles	Collecting Feedback	0
23	Partial word search	Collecting Feedback	0
26	An F5 iRule to set cache-control headers	Collecting Feedback	0
29	Plain Text Email from Ticket Replies	Collecting Feedback	0
20	Instant Messaging Features	Collecting Feedback	0
12	Visibility over "real-time" agent activities	Collecting Feedback	0
19	Multiple Download Categories	Collecting Feedback	0
16	Close Ticket through email	Collecting Feedback	0
16	v2 API: Proper handling of mandatory custom fields.	Collecting Feedback	0
29	Is it possible to remove or hide the default filters?	Collecting Feedback	2
24	Vertical Ticket View	Collecting Feedback	0
11	Disable the Pending status	Collecting Feedback	0
20	Different ticket defaults for departments	Collecting Feedback	0
17	Missed Chat Notifications	Collecting Feedback	1
31	Grouping custom stats	Collecting Feedback	0
15	New Ticket Trigger - Set Organization	Collecting Feedback	0
20	Subscriptions of Deleted agents for the publish section	Collecting Feedback	0
23	Improve feedback’s comment possibilities	Collecting Feedback	0
20	Ordering tickets according to the date of the last modification when adding a Note	Collecting Feedback	0
33	Listing the top contributors	Collecting Feedback	0
24	Having option to list all of my earlier feedbacks somehow	Collecting Feedback	0
11	Order ticket according to the date of the last modification	Collecting Feedback	0
13	Listing my feedback somehow	Collecting Feedback	0
32	Macro - Keep tab open action	In Development	0
13	Remove required fields	Collecting Feedback	0
13	use RSS feeds or have some way to import news	Collecting Feedback	0
12	Interactive Troubleshooting Trees for the Portal	Collecting Feedback	0
14	Allow the ability for Admins to restrict Date/Time custom field selections to working hours	Collecting Feedback	0
16	Regarding being able to sort Tickets > Statuses > Sub-Statuses	Collecting Feedback	0
15	Glossary in Guides section	Collecting Feedback	1

Likes

Titel

Status

Reacties

Activiteit

18

Export Guide as PDF

Collecting Feedback

2