List View Status Change Likes Title Status Comments Activity 1 Create users without email Report 0 C 0 Allow multiple entries on search words - Creating an article Report 0 C 3 Show ticket count in lists Report 1 RL SH 1 Add Ticket Number to Tab info when hovering and Reordering of Tabs Report 0 NO 1 Copy fields from Grid view without Opening ticket Report 0 NO 6 Labels - Department based segregation Report 0 IS 1 Allow a ‘minimum business days’ configuration of date picker Report 0 RL 0 Tooltips on Lock-Symbols Report 0 JH 1 Ticket field - Select field - To hide an option from user form only Report 0 0 I would like the "Search in top bar" to include custom field searches by default Report 0 I 1 Mass Action to Link tickets Report 0 RL 1 Mass Actions based on a common parent ticket Report 1 KG DP 1 manually set usersource_sync time Report 0 LS 1 Apply Permissions\Department at the Article level Report 1 C 2 Privacy between departments Report 1 CH IS 1 Report Unassigned Tickets on Dashboard Report 0 DM 0 Specific sender set as always agent note Report 0 CH RA 0 KB articles ordered by publish date, oldest on top Report 0 1 Merge Multiple Tickets at once Report 0 V 0 Custom Field Data Import Report 0 0 I want to specify the items to be output in the CSV output of tickets. Report 0 FI 4 Configurable Look&Feel of Agent sight Report 0 M 0 Auto assign agent and team once you open the ticket Report 0 AM 0 Make guides templated Report 0 J 1 Change or improve default publish editor for more advanced edits Report 0 J 0 add a new API call for 'date_last_modified' Report 0 LS 1 Filtering on Categories in the Community Report 0 11 Inserting pictures into a community comment Report 0 0 Filtering option on Custom Fileds in Community topics Report 0 1 Disable new ticket creation on specific email account/s allowing replies for active tickets Report 0 PM 2 Ability to "HIDE" disabled users, organizations, etc. in Tickets Report 0 EL 0 Feedback post v5 to v6 upgrade Report 0 CR 0 Notification about updated KB articles Report 0 KJ 10 DQPL: Total ticket open time - Work hours only Report 0 IS 0 Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message Report 0 J 0 Please add ticket satisfaction criteria to the ticket search function on the Agent site Report 0 FI 0 Search, categories and filter for uploaded images - knowledgebase Report 0 C 0 Able to delete your previously uploaded images into knowledgebase Report 0 C 0 Embedded Widget - Context Sensitive Help Report 0 BW 0 Define working hours for escalations Report 0 KJ 0 Possibility to change default values for ticket advanced search Report 0 SM 1 Möglichkeit den Login für User abzuschalten Report 0 AP 1 Massen-Löschung von Usern/ bulk user deletion Report 0 AP 1 Archivierung von Tickets Report 0 AP 0 Chat queue delete feedback Report 0 ST 3 Display organization Parent in ticket as well as the Organization Report 0 DM 4 Slack App : Voice Integration Report 0 ZW 5 API for getting the result of a DPQL Query Report 0 3 Import/Export of objects from the admin area, such as triggers and templates. Report 0 SC 5 Chat Escalation Report 0 FI Previous page1Page 12Current Page3Page 3Next page
