Ticket field - Select field - To hide an option from user form only - Community / Feature Request - Deskpro Support

Ticket field - Select field - To hide an option from user form only Report

Sangeetha Lakshminarayana

Customer wants to disable an option in select field for user form but wants it visible in the agent form.
So that this option can only be used by the agent but not visible to the user.

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New Feature Request

Awtur: Sangeetha Lakshminarayana
Last update: 17 Nov 2023
Category: Functionality

Ticket field - Select field - To hide an option from user form only - Community / Feature Request - Deskpro Support

Ticket field - Select field - To hide an option from user form only Report

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