Configuration
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How do I customize the text that appears on my Help Center?
Published: 17.8.2023
017.8.2023 -
How do I change the logo on the agent login screen?
Published: 17.8.2023
017.8.2023 -
I'm having trouble with some forwarded emails not showing in the interface.
Published: 29.8.2023
029.8.2023 -
What does the error: "Error with your forwarded email" mean?
Published: 21.8.2023
024.8.2023 -
How do I set up an Outlook account as a ticket account for Cloud?
Published: 24.7.2014
018.8.2023 -
How do I make guides or knowledgebase articles only visible to agents?
Published: 24.8.2023
024.8.2023 -
I'm having trouble with being redirected to the wrong helpdesk address
Published: 24.8.2023
024.8.2023 -
How do I delete all my test tickets?
Published: 30.8.2023
030.8.2023 -
Ticket counts displaying incorrectly after using Reset Helpdesk feature
Published: 17.8.2015
011.9.2023 -
Change the name of the Contact Us tab
Published: 13.9.2023
013.9.2023 -
CAPTCHAs not accepting correct responses
Published: 27.9.2023
03.10.2023 -
How do I create and translate a custom phrase?
Published: 25.9.2023
03.10.2023 -
Why do all users seem to have the same IP address?
Published: 19.10.2023
019.10.2023 -
How Deskpro uses POP3
Published: 19.10.2023
019.10.2023 -
Translating your Messenger Widget
Published: 31.3.2023
09.1.2024