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Help Center
Knowledgebase
Using Deskpro
Admin
Configuration
Configuration
How do I customize the text that appears on my Help Center?
Cecilia Sam
17.8.2023
How do I change the logo on the agent login screen?
Alexandra Mead
17.8.2023
I'm having trouble with some forwarded emails not showing in the interface.
Chynah Hayde
29.8.2023
What does the error: "Error with your forwarded email" mean?
Chynah Hayde
24.8.2023
How do I set up an Outlook account as a ticket account for Cloud?
Ben Henley
18.8.2023
How do I make guides or knowledgebase articles only visible to agents?
James Godwin
24.8.2023
I'm having trouble with being redirected to the wrong helpdesk address
James Godwin
24.8.2023
How do I delete all my test tickets?
Simon Paulger
30.8.2023
Ticket counts displaying incorrectly after using Reset Helpdesk feature
Ben Henley
11.9.2023
Change the name of the Contact Us tab
Thomas Rolfe
13.9.2023
CAPTCHAs not accepting correct responses
Chynah Hayde
3.10.2023
How do I create and translate a custom phrase?
Hannah Scott
3.10.2023
Why do all users seem to have the same IP address?
Phil Rigby
19.10.2023
How Deskpro uses POP3
Phil Rigby
19.10.2023
Translating your Messenger Widget
Lara Proud
9.1.2024
How does Deskpro handle emails?
Phil Rigby
15.8.2024
Understanding Deskpro's Agent & User Permissions
Alesia Burvin
1.10.2024