Insert KB article link/content into a new ticket - Community / Feature Request - Deskpro Support

Insert KB article link/content into a new ticket Collecting Feedback

Lu Parente

Currently, KB article links and content can only be inserted into tickets which have already been created and have an assigned ticket ID. Looking for the ability to insert KB article links and content into new tickets.

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New Feature Request

Author: Lu Parente
Last update: 17.11.2023
Category: Tickets

Insert KB article link/content into a new ticket - Community / Feature Request - Deskpro Support

Insert KB article link/content into a new ticket Collecting Feedback

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