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Help Center
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"Knowledgebase"

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Knowledgebase 2
News 0
Files 0
Community 15

Showing results in Knowledgebase for: “Knowledgebase” (2)

I don't want to show the author for Knowledgebase Articles
1Y
How do I set up an internal knowledgebase for agents only?
1Y

Showing results in Community for: “Knowledgebase” (15)

Ability to edit published knowledgebase articles, but keep edits as draft
6Y
Allow recently created articles on KB to be marked as *NEW*
0s
Knowledge Base Article Approval Process
3Y
Add metadata for knowledgebase articles
0s
Knowledgebase and Downloads Navigation Improvements
7Y
Agent Seperation for Knowledgebase Sections
0s
Network Drive/UNC path links in KB articles
8Y
More powerful "convert ticket to knowledgebase (kb) article"
7Y
View old revisions of knowledgebase articles
6Y
Restrict knowledgebase categories queried when submitting tickets
7Y
Restrict agent permissions to Knowledgebase (KB)
3Y
Change the order of FAQ's
9M
(Add option to) Display "Last updated" instead of "Created" date for KB articles
3Y
Translation Option for KB categories
3Y
Link knowledge base articles into ticket
3Y

Showing results in News for: “Knowledgebase” (0)

Showing results in Files for: “Knowledgebase” (0)

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