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Drag & Drop reordering of help center content (knowledge base articles etc) - Community / Feature Request - Deskpro Support

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Drag & Drop reordering of help center content (knowledge base articles etc) Finished

Currently the order of articles within a section in the knowledge base is only possible by date created. I would like to be able to reorder the article by drag & drop. Currently it is very difficult to create articles that follow in a sequence and to add a article that need to be between specific articles.

I would also like this feature for all helpcenter content, ie. downloads etc

Official response

Lara Proud

Thank you for the suggestion, we have implemented drag and drop reordering for multiple Help Center items. This is available for your Knowledgebase Articles, Guides, and Files making it easier to chnage the sequence that these items appear on your Help Center, without having to create the items in chronological order.

Comments (2)

Theresa Harbor
I agree. This feature would be very helpful.
habib elghoul
This feature is requested since 2017, is it implemented or not yet?