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Title / Author
Status
Comments
Activity
0
Display deleted tickets in addition to Open and Resolved
Elyse
11.8.2022
Collecting Feedback
0
1
Feature to redirect email
Christine Loh
5.8.2022
Collecting Feedback
0
10
DQPL: Total ticket open time - Work hours only
Izsak Szikra
20.7.2022
Report
0
2
Filter articles via brand with the api
Kate McCully
19.7.2022
Collecting Feedback
0
1
Adding support for O365 Protected messages
Lewis Stonier
6.7.2022
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0
2
We would like user groups split by brand
Luke Bryant
4.7.2022
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0
1
Add Guide pages to multiple Guides
Bas Rikkerink
4.7.2022
Collecting Feedback
0
0
Task should only be allowed to close if the Minimum Number of Characters are entered on it
Dinesh Babu
23.6.2022
Collecting Feedback
0
1
How to add 'Resolve ticket' buttons at the ticket list of clients' web-view?
Aleksei
18.5.2022
Collecting Feedback
0
2
Improve trigger options for tasks
Vince Ragozzino
21.4.2022
Collecting Feedback
0
6
Print/PDF reports
Peter Tse
20.4.2022
Collecting Feedback
0
3
SLA is completed only when the second agent response when an agent creates a ticket
Christine Loh
20.4.2022
Collecting Feedback
0
5
Custom ring voice
Zachery Woods
12.4.2022
Collecting Feedback
0
5
Notifications for blocked attachments
Jeroen van der Steen
12.4.2022
Collecting Feedback
0
2
Language of messenger widget embedded on a different site changing according to language of website
Filter TB
7.4.2022
Collecting Feedback
0
72
Merge multiple tickets into one
Stefan Behrens
6.4.2022
Collecting Feedback
3
5
Additional total times in DPQL
Joshua Thompson
5.4.2022
Collecting Feedback
0
3
Sending messages to ccs without sending to the ticket owner
Kieron Hill
5.4.2022
Collecting Feedback
0
4
Email confirmation receipt
Grigory Murashov
1.4.2022
Collecting Feedback
1
0
Creating a trigger to later the way users receive agent reply triggers
Kieron Hill
28.3.2022
Collecting Feedback
0
0
Action Code to add CCs to a ticket
Ramirez, Javier
18.3.2022
Collecting Feedback
0
2
Reports custom data parent value
Christine Loh
17.3.2022
Collecting Feedback
0
0
Add Notification
Nikoleta Gonianaki
15.3.2022
Collecting Feedback
0
3
Changing timeframes on the Group By Selection
Christine Loh
11.3.2022
Collecting Feedback
0
0
Organization Managers should not be cc'd on their own tickets
Marion Abramo
7.3.2022
Collecting Feedback
0
0
Separate the owned and team agent permissions
Chris Radi
4.3.2022
Collecting Feedback
0
0
Allow a user to be created within Deskpro without the need for an email address.
Colin
3.3.2022
Collecting Feedback
0
6
Multiple questions in the satisfaction survey
Matthew Wray
28.2.2022
Collecting Feedback
1
5
Voice - Tiered Queues/Overflow
Zachery Woods
25.2.2022
Collecting Feedback
0
3
Ability in triggers to select parent value
Amabel Watkins
23.2.2022
Collecting Feedback
0
6
Scheduled tickets/tasks
Dennis Joy
8.2.2023
Collecting Feedback
1
2
Auto-correct and auto-capitalise words in the reply box
OJ Olegario
3.2.2022
Collecting Feedback
0
3
Create report that is able to link articles to brands
Lore Durieu
1.2.2022
Collecting Feedback
0
7
Forward an email into an existing ticket
Matthew Wray
31.1.2022
Collecting Feedback
0
2
Link to Support page on the Agent Interface more accessible
Marion Abramo
8.2.2023
Collecting Feedback
0
2
Alerts for incoming email processing errors
Matthew Wray
8.2.2023
Collecting Feedback
1
1
Ability to create HTML Knowledge, News and Guides
Marion Abramo
26.1.2022
Collecting Feedback
0
2
Custom Messenger buttons
Jared
8.2.2023
Collecting Feedback
0
2
Process agent email replies to notes as notes, and emails to replies as replies.
Alex Tumanov
8.2.2023
Collecting Feedback
0
2
Include Approval information in PDF Export of ticket
Matthew Wray
8.2.2023
Collecting Feedback
0
10
Improve colors options for stacked bar graphs
Aïdée Carrière
8.2.2023
Collecting Feedback
0
49
Deskpro Search Metadata Description
Alexander Lloyd Clemons
8.2.2023
Collecting Feedback
0
16
Reporting for ignored calls on Voice Round Robin
Brandon Skinner
8.2.2023
Collecting Feedback
0
5
Adding Audio Option for Deskpro Captchas
Michael Bittle
23.11.2021
Collecting Feedback
0
7
Knowledgebase articles should only show up in the language of the user’s choice on the helpcenter
Ulf Kronsell
22.11.2021
Collecting Feedback
0
4
Have widget menu visible at all times on dashboards
Amabel Watkins
22.11.2021
Collecting Feedback
0
5
API endpoint for per organization custom field
Marlon
18.11.2021
Collecting Feedback
0
0
Ability to disable SLA warnings and/or create Triggers on whether a ticket has an agent message
Jeroen van der Steen
15.11.2021
Report
0
5
Customisable tab title
Simon Frost
8.2.2023
Collecting Feedback
0
22
Hover pop-up for ticket subject line
Joël Messas
27.10.2021
Collecting Feedback
0