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Which version of Deskpro am I using? - Knowledgebase / Using Deskpro - Deskpro Support

Which version of Deskpro am I using?

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Please see the below screenshots of the Admin interfaces of the different versions of Deskpro. You can use these to identify which version of Deskpro you are currently using:

If you are using a version of Deskpro older than Legacy, contact support for details on how to upgrade.

Deskpro Legacy (Version 5)

Agent Interface:

Admin Interface:

Deskpro Version 4

image (20).png

Deskpro Version 3

image (21).png

Deskpro Horizon (Version 6)

Agent Interface:

Admin Interface:

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