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Link knowledge base articles into ticket - Community / Feature Request - Deskpro Support

New Feature Request
Link knowledge base ... Kopiena
6

Link knowledge base articles into ticket Collecting Feedback

Ability to  link knowledge base (KB) articles into a ticket. Just like the sub menu in Actions of ticket: Link to KB Articles, for example.
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This feature would be useful to know the following:
- the use of KB articles in the ticketing process.
- top KB articles used in ticket
- etc

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Vēlaties atgādinājumu par paroli?
New Feature Request
Link knowledge base ... Kopiena

Marķējumi

Knowledgebase Links Tickets

Pielikumi

Autors
Ahmad Sahrizal
Last update
2020. gada 6. okt.
Category
Tickets