Admin Access Log

Getting Started

Introducing Deskpro
Creating Your Helpdesk
Launching Your Helpdesk
Importing Data
- CSV User Import
- Import/Export via API
Appendix
- Deskpro Terminology

Agent & Channel Setup

User & Help Center Setup

CRM and usergroups
Help Center
Multi-Branded Portals
Editing Templates
Localization
- Date & time settings
- Languages

Integrations

General Helpdesk Management

Managing and Deleting Personal Data
Anti-Abuse Options
Exporting Data
- Exporting data via API
Billing and Licensing
- Cloud licensing
- On-Premise licensing

in Agents

Paskelbta: 2017-03-23|Paskutinį Kartą Atnaujinta: 2017-10-26

Admins have the power to lock out or delete other Users, and make major changes to your helpdesk data that can’t be undone.

You can view a log of all Admin interactions with the helpdesk under Agents > Audit Log. This can be useful if you are trying to investigate an unexpected change to your helpdesk, or if you suspect that an Admin account has been abused.

Naudingas Nenaudingas

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